Pete (![[info]](http://l-stat.livejournal.com/img/userinfo.gif){kind=small} pjc50) wrote,@ 2008-07-10 14:44:00 |
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Parental tech support
I'm soon going to go and see my parents and sort out their various computer woes. I was considering installing some sort of remote assistence thing to save me the need to do telephone debugging in future, does anyone have any experience of these? Both they and I have the standard home NAT device network setup, and are running windows XP. There's some sort of Windows remote assistence, but I vaguely remember that you have to use Messenger to get it to work?
Suggestions appreciated... I might try gotomypc, which appears to be based on Citrix in some way. Although their product website is very, very slow.
I'm soon going to go and see my parents and sort out their various computer woes. I was considering installing some sort of remote assistence thing to save me the need to do telephone debugging in future, does anyone have any experience of these? Both they and I have the standard home NAT device network setup, and are running windows XP. There's some sort of Windows remote assistence, but I vaguely remember that you have to use Messenger to get it to work?
Suggestions appreciated... I might try gotomypc, which appears to be based on Citrix in some way. Although their product website is very, very slow.
